Nival Support Center
Submit a request
Check your existing requests
Didn't find what you were looking for?
Get in touch
Fill out a request form
How is the game campaign presented?
What can I do after completing the campaign?
What creatures are represented in the game and where can I find them?
What is a worlds binding and how to perform it?
What is Mystical Plate?
What resources are represented in the game and where I can find them?
How do I start to fight for Matter?
What is the Arena and how do I get there?
What are the rules of the Arena?
What is fusion and how can I strengthen my creatures?
Who are feeders?
Can I cancel the fusion process and receive my creatures back?
What is the worlds fair?
What kind of game values can I buy in the worlds fair?
I’ve made a purchase, got charged for it but have never receive my order. What to do?
How do I use chat?
Why I got my chat blocked?
I'm tired of reading the same type of messages from the same person. How can I block him?
What device is needed to play Etherlords?
My game keeps crashing or doesn't launch. What can I do to fix that?
The game freezes, lags or shows infinite loading screen.
Can I buy or sell account with the game progress?
Can I play the same account from different devices?
I can’t sell some of my cards! Why is that?
How to sell cards I no longer need?
How can I destroy rocks on the level?
I`m playing on 2 devices. Progress from one of them is not available on the other one.
Unable to link Facebook profile with in-game account. Cannot receive FB like rewards
King's Bounty: Legions. Knowledgebase
Why I can't use my artful items to make the things I need?
What do I need to do to start the game from the beginning?
Unity Player crashes while playing King's Bounty: Legions
"You were disconnected from the server"